Terms and Conditions ewbola — The Complete Guide for Malaysian Players

Ewbola is a licensed online sports betting and casino platform operating under a recognized international license. The platform is operated by ewbola Group and provides sports betting, casino games, slots, fish shooting games, and live games to eligible members.

By accessing, registering for, or using any part of the ewbola platform — whether through the website, mobile app, or any other platform provided by us — you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines that may be published from time to time.

These terms apply to all users of the ewbola platform, including visitors, registered members, and any party that interacts with ewbola content or services in any capacity.

To register and use ewbola services, you must meet the following requirements:

• Minimum age of 18 years. We do not allow anyone under the age of 18 to register for or use the ewbola platform under any circumstances.
• You must be a legally eligible individual to enter into a binding contractual agreement in the country or territory where you reside.
• You are not subject to any restrictions or prohibitions from any regulatory body that would prevent participation in online betting activities.
• All information you provide during registration must be true, accurate, and up to date. ewbola reserves the right to verify your identity at any time through the KYC (Know Your Customer) process.
• You are only permitted to hold one account only on the ewbola platform. Holding multiple accounts is a violation of these terms and may result in the termination of all accounts involved.

You are solely responsible for maintaining the confidentiality of your ewbola account login details, including your username and password. ewbola recommends that you:

• Use a strong, unique password that is not used for any other account.
• Enable two-factor authentication (2FA) for an added layer of security.
• Do not share your login details with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Contact ewbola support immediately if you suspect unauthorized access to your account.

Ewbola will not be liable for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

The ewbola KYC process requires identity verification, including submission of a valid identification document (such as MyKad or passport) and proof of current address. KYC verification is mandatory before any first withdrawal can be processed.

Ewbola accepts deposits via a range of supported payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, online bank transfers, and several other e-wallet options available in Malaysia. All transactions are processed in Malaysian Ringgit (MYR).

• The minimum deposit is RM10 for most payment methods.
• Funds you deposit must be your own. ewbola does not accept third-party deposits.
• All deposits are processed in real time unless there is a technical issue on the part of the bank or payment provider.
• Ewbola does not charge any processing fees on deposits; however, your bank or e-wallet provider may apply their own charges.
• Ewbola reserves the right to perform additional checks on deposits exceeding a certain amount as part of its anti-money laundering (AML) procedures.

Withdrawal of funds from your ewbola account is subject to the following conditions:

• The minimum withdrawal is RM50. Withdrawals below this amount will not be processed.
• Your first withdrawal requires full KYC verification, including identity verification and proof of payment method.
• Withdrawals must be made to the same payment method used for the deposit, or to a method that has been registered and verified in your name.
• Ewbola processes withdrawals within 5 to 15 minutes for e-wallets and within 1 business day for bank transfers, subject to required verification.
• If you have received a bonus, the bonus wagering requirements (rollover) must be fully met before a withdrawal can be processed.

Ewbola reserves the right to delay or reject withdrawals if there are signs of fraudulent activity, a breach of terms, or if additional verification is required to comply with AML and KYC regulations.

Ewbola offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and periodic promotions. Each bonus is subject to specific terms stated on the relevant promotions page.

• Wagering requirement (rollover): Most bonuses have wagering requirements that must be met before wins from bonuses can be withdrawn. Typical wagering ratios range from 5x to 20x depending on the bonus type.
• Bonuses may only be used once unless stated otherwise. Attempts to claim the same bonus more than once through multiple accounts will result in bonus cancellation and further action against the account.
• Ewbola reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonuses cannot be directly converted to cash — they must be used for betting in accordance with the specified wagering requirements.
• If ewbola suspects bonus abuse, we reserve the right to void the bonus and any winnings derived from it.

All bets placed on the ewbola platform are subject to the following rules:

• A wager is considered final once it has been confirmed by the ewbola system. Players may not cancel or modify a wager after confirmation has been received.
• Ewbola reserves the right to void or correct any bet affected by a technical error, incorrect odds, or inaccurate information.
• In the event of a dispute regarding betting outcomes, ewbola's decision is final and binding.
• Wagers placed on events that have already started (for pre-match betting) are void unless the platform explicitly confirms the wager as an in-play bet.
• Accounts found to be using automated software, bots, or any unauthorized method to place bets will be suspended immediately.

The following actions are strictly prohibited on the ewbola platform and may result in immediate account termination, forfeiture of balance, and legal action where applicable:

• Registering more than one account or registering using false information or another person's identity.
• Using bots, automated software, artificial intelligence, or any other irregular means to gain an advantage in games.
• Colluding with other players to manipulate the outcome of bets or games.
• Abusing bonuses or promotions in unintended ways, including opposing bets (arbing) or bonus abuse.
• Any attempt at money laundering or financing illegal activities through the ewbola platform.
• Using an ewbola account for any purpose other than legitimate personal gaming.

Ewbola is committed to ensuring our platform is used responsibly. We provide a range of self-control tools to support players who may need assistance:

• Deposit limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Loss limit: Set a maximum loss amount within a specified period.
• Temporary break: Activate a break period ranging from 24 hours to 30 days.
• Self-exclusion: The option to self-exclude from the platform for an extended period is available via account settings or by contacting ewbola support.

If you feel that gaming is starting to affect your life or those around you, we encourage you to use these tools or contact the ewbola support team for further assistance. More details are available on the Responsible Gaming us.

Ewbola will not be liable under any circumstances for:

• Losses arising from technical disruptions, internet failures, power outages, or circumstances beyond ewbola's control.
• Losses resulting from unauthorized access to your account caused by your own negligence.
• Betting outcomes affected by inaccurate information received from external sources.
• Any indirect, incidental, or punitive losses arising from the use of the ewbola platform.

Ewbola's maximum liability to you under any circumstances is limited to the amount of the active balance in your account at the time the claim is made.

Ewbola reserves the right to suspend or terminate any player's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Providing false information during registration or the KYC process.
• Suspected fraud, money laundering, or activities that violate the law.
• Requests from the relevant authorities.

If your account is terminated for a legitimate reason (not due to a violation), any remaining balance in your account will be returned to you once the required identity verification has been completed.

You also have the right to close your ewbola account at any time by contacting our support team. Account closure requests will be processed within 3 business days.

Ewbola reserves the right to change, update, or amend these Terms and Conditions at any time. Any changes take effect upon publication on this page. ewbola will endeavor to notify members of significant changes via in-platform notifications or email.

It is the user's responsibility to review the latest terms. Continued use of the ewbola platform following any amendment is considered acceptance of the revised terms.

These Terms and Conditions are governed by the laws applicable in the jurisdiction where ewbola is licensed. Any dispute that cannot be resolved through negotiation will be referred to arbitration in accordance with the platform's licensing regulations.